FEATURES FAQs

No. We’re happy to say that our browser-based application does not require additional plug-ins like Java or Flash to run. Just navigate to the link for your event and start viewing the realtime text stream.

Yes! With our easy-to-configure viewing preferences, you can select a preset theme or customize your own. You can adjust the font size and colors to meet individual viewing needs.

If you can view the Internet, you can view the StreamText player. We are a standards based HTML software and can work on any compliant browser.

Yes! There is an integrated chat feature included in StreamText’s technology that can be used for communications between event participants. Chat is an optional feature that can be hidden if not needed.

Yes. Our text stream is readable by JAWS and other screen reader packages.

Yes! You can seamlessly change writers during a live event. For events that span long periods of time, you can easily pass control to a new writer. Just click on the event control and select the new writer for the event.

Yes. The StreamText realtime text player was designed to integrate with web-based applications. The player is easily embedded into almost any web page and is commonly used to provide caption support for web-based video or audio. Using an iframe, you can insert our player into almost any application. To view more detail on embedding an iFrame, please review this document on our support site.

 Yes! We offer high-level development services to help you integrate StreamText technology into your application and provide compliance support. Our solution works with all service providers, which gives you the flexibility in selecting from multiple vendors. Get in touch with us to learn more.

 

StreamText technology is designed to be completely self-service. You can schedule and manage your own events once your account is set up. Through our management tools, you can schedule events, manage your writing staff, manage live events, and view event schedules and details associated with all of your events. For repetitive events, you can create templates to pre-populate fields in the event schedule form. Quick and easy event templates let you configure repeat events with only a few clicks.

Yes. We offer a number of web services that allow you to embed event management features directly into your website. You can also embed the scheduling and presentation of events to your customers through your own website or application. Some customers have integrated StreamText into their existing event management solution. For more details, please contact us.

We provide the tools to download and synchronize your StreamText transcripts for replay on Windows Media, Quicktime, Real Player and YouTube. Once you have completed an event, this file is available for you to output in one of these formats. We also offer a timed text editor that allows you to align time codes and edit the transcript for post-production support.

You can configure your StreamText account to automatically send email notifications to your event viewers and writers. We have a template-based system that allows you to create custom email formats.

Yes! We continue to enhance this solution and now offer over 100 different languages for translation. In addition, all translated languages transcripts are available after the event if needed.

APPLICATION FAQs

Yes – the same easy-to-use features as our standard web-based player apply to these devices as well. To use, just open the event with the iPhone or iPod browser and the StreamText realtime text stream will be displayed.

Yes – again, the same easy-to-use features as our standard web-based player apply to BlackBerry devices. To view on the BlackBerry, you will need to be running the BlackBerry OS version 4.6 or higher, enable JavaScript and set the browser type to BlackBerry. To use, just open the event with the BlackBerry browser and the StreamText realtime stream will be displayed.

GENERAL FAQs

To find a certified caption provider, we recommend looking at the National Court Reporters Association directory of certified providers. They are all certified and many are already StreamText customers. If you need additional assistance finding a provider, please contact us.

The Association of Transcribers and Speech-to-text Providers maintains a directory of freelancers and agencies on their website that could be helpful if you are looking for TypeWell and C-Print transcribers.

GET IN TOUCH

Didn’t get your questions answered? Let us know! We would love the opportunity to talk to you further and help you get your StreamText solution underway.  (608) 234-4759