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Author: missy

Post Production Captions

Post-Production Captions. Is this a service you can offer?

Guest post by Tanya English Are you really good at delivering live realtime captioning services but are intimidated by post-production captioning of videos?  We know they are completely different services, but your client assumes you are the subject matter expert on all things captioning. So you get the bids and requests from your customers but have no real way to take advantage of this opportunity. In any case, you are the “subject matter” expert in the eyes of your customer and you are usually the first stop. Why Offer Post Production Captions? Offering post-production video captioning can put you ahead of the competition; it doesn’t have to add...

COVID-19

We Are Here To Help During This Time

A message from StreamText CEO: To all of our customers and partners, Anson and I want to let you know our thoughts and prayers are for everyone to stay safe and healthy through this public health crisis. With schools and businesses all going remote in the next week, we will make sure you can continue to provide accessibility services. If you need any assistance with your customers or need to find remote solutions, we are here to help in any way we can. Our support hours are extended through the weekends during this time. If we can provide reassurance or support for you or your customers,...

StreamText Becomes Privacy Shield Certified and GDPR Compliant

FOR IMMEDIATE RELEASE MADISON, WISCONSIN, January 14, 2019 — StreamText, the market-leading realtime caption solution. Used by captioners and court reporting service providers since 2003, is now Privacy Shield certified and General Data Protection Regulation (GDPR) Compliant. “We are very excited to announce our Privacy Shield Certification. With this certification, we are now  GDPR compliant and this ensures our customers that StreamText is compliant with new data privacy regulations. This is a major requirement for any software platform being used in the EU today,” shares Nick Wilkie, CEO of StreamText. Privacy Shield certification ensures protections and privacy for data transfers between the EU and the United States.  This...

Premier Visual Voice: An Industry Case Study

Success Through Service. Margaret Downs is the President and CEO of Premier Visual Voice. Established in 2011, Margaret’s company provides accurate, live event captioning and CART services through both voice writing and steno-based captions. Located in the in the Cleveland, Ohio area, Margaret and her team of ten captioners provide much-needed accessibility services for the deaf and hard of hearing all over the country. Premier Visual Voice is a 100% woman-owned small business and is EDGE certified (Encouraging Diversity, Growth Equality) in the state of Ohio. PVV provides high-quality captions for live webinars and classroom lectures to large conferences of over 10,000 attendees. Her company also provides post-production...

AB Captioning & CART: An Industry Case Study

CHALLENGE When Sandra from AB Captioning & CART was looking for a remote real-time solution to offer her clients, she faced two hurdles: The current technology she was using was very outdated and had several technical glitches. There was hesitation from her clients to trust a remote product because they experienced difficulties in the past. Complicating the process was the fact that no one in Canada had successfully used a remote product for CART/captioning; therefore, her clients were insisting she come on-site to provide her services. To effectively change the minds of her clients, Sandra needed a remote captioning solution that would allow her to capture the spoken...

Back To School With StreamText

Welcome back to a new school year! StreamText CEO, Nick Wilkie, shared a Facebook Live presentation about two weeks ago, giving us all a great refresher course on StreamText! Often, colleges and universities tend to get a later start when assisting students with CART services. You may have seen a lot of new project requests coming in! So, here's a refresher course to get you back into the rhythm. If you have questions about how to get started with StreamText, set aside about 20 minutes to watch this live demonstration. Be sure to get in touch with us if you have any questions or need more information....

StreamText is Celebrating 15 Years

Since 2003, StreamText has had the honor of providing reliable realtime captions for providers all over the world. Providers from over 160 countries have used StreamText. This August marks our 15-year anniversary in business. We’ve come so far since the early 2000’s and have seen so many changes. Laws that require accessibility, worldwide Internet access, and awareness to name a few changes we’ve seen. But one thing that will never change is our commitment to you – our customers. We will continue to innovate and provide you with high-quality solutions. We view our relationship with our customers as a partnership. We are the link to...

How To Get The Most Out Of Attending The NCRA Convention

If you’re heading to New Orleans for the NCRA Annual Convention for the first time, (or the 21st time!) here are a few tips that may help you get the most out of your trip!   Read the schedule and make a plan. It’s easy to feel overwhelmed by all of the breakout sessions and activities at any conference. From the expo hall to the certification workshops and the keynote session, there are so many options, it can be difficult to fit it all in. Have a plan and try to stick to it. But leave some room for an impromptu networking opportunity, too! Be flexible with you...

A #problemsolved story by Randi Friedman

Welcome to the first post in our summer blog series - #problemsolved with StreamText! It is truly our pleasure to share the following #problemsolved story with you from StreamText customer, Randi C. Friedman, CRC, CRR, RPR. Randi is the owner of The Open Captioners. A veteran of the captioning industry, author, and instructor, Randi shared her #problemsolved story with us so we can share it with YOU! Please email us if you have a story to share about StreamText solving your captioning problems and we'll add it to our summer blog series. (Be sure to share a link to your website so we can include it in our post!) Randi's...

Press Release – StreamCast Application

STREAMCAST APPLICATION IS A POWERFUL TOOL FOR CAPTIONERS MADISON, WISCONSIN, June 18, 2018 — StreamText, text streaming service provider, shares their application, StreamCast, has quickly become a powerful tool for captioners. An innovative tool for captioners, StreamCast, is designed to allow captions to be provided over programs without native captioning integrated. With StreamCast, captioners and CART providers can now include captions on a number of applications. From overlaying a presentation with live captions to providing open captions for Facebook Live, StreamCast makes it easy for your event to be accessible. Recognizing the difficulty of providing captions based on presentation applications, StreamText designed StreamCast as a universal solution. The...