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Author: missy

StreamText Becomes Privacy Shield Certified and GDPR Compliant

FOR IMMEDIATE RELEASE MADISON, WISCONSIN, January 14, 2019 — StreamText, the market-leading realtime caption solution. Used by captioners and court reporting service providers since 2003, is now Privacy Shield certified and General Data Protection Regulation (GDPR) Compliant. “We are very excited to announce our Privacy Shield Certification. With this certification, we are now  GDPR compliant and this ensures our customers that StreamText is compliant with new data privacy regulations. This is a major requirement for any software platform being used in the EU today,” shares Nick Wilkie, CEO of StreamText. Privacy Shield certification ensures protections and privacy for data transfers between the EU and the United States.  This...

Premier Visual Voice: An Industry Case Study

Success Through Service. Margaret Downs is the President and CEO of Premier Visual Voice. Established in 2011, Margaret’s company provides accurate, live event captioning and CART services through both voice writing and steno-based captions. Located in the in the Cleveland, Ohio area, Margaret and her team of ten captioners provide much-needed accessibility services for the deaf and hard of hearing all over the country. Premier Visual Voice is a 100% woman-owned small business and is EDGE certified (Encouraging Diversity, Growth Equality) in the state of Ohio. PVV provides high-quality captions for live webinars and classroom lectures to large conferences of over 10,000 attendees. Her company also provides post-production...

Total Recall Captioning, Inc: An Industry Case Study

Exceeding Expectations. Sandy Eisenberg, President and CEO of Total Recall Captioning, Inc., has been in business since 1992. She was the first realtime captioner in the California State University system and obtained the first staff captioning position there. In 2003, Sandy was looking to expand her business and start offering real-time CART captioning. Being an owner of a growing agency, Sandy has captioners working for her all over the country providing both onsite and remote CART captioning services. She needed a captioning product that was seamless, flexible and easy to use. After having the opportunity to learn about StreamText and all of its great features, Sandy decided to...

AB Captioning & CART: An Industry Case Study

CHALLENGE When Sandra from AB Captioning & CART was looking for a remote real-time solution to offer her clients, she faced two hurdles: The current technology she was using was very outdated and had several technical glitches. There was hesitation from her clients to trust a remote product because they experienced difficulties in the past. Complicating the process was the fact that no one in Canada had successfully used a remote product for CART/captioning; therefore, her clients were insisting she come on-site to provide her services. To effectively change the minds of her clients, Sandra needed a remote captioning solution that would allow her to capture the spoken...

Back To School With StreamText

Welcome back to a new school year! StreamText CEO, Nick Wilkie, shared a Facebook Live presentation about two weeks ago, giving us all a great refresher course on StreamText! Often, colleges and universities tend to get a later start when assisting students with CART services. You may have seen a lot of new project requests coming in! So, here's a refresher course to get you back into the rhythm. If you have questions about how to get started with StreamText, set aside about 20 minutes to watch this live demonstration. Be sure to get in touch with us if you have any questions or need more information....

StreamText is Celebrating 15 Years

Since 2003, StreamText has had the honor of providing reliable realtime captions for providers all over the world. Providers from over 160 countries have used StreamText. This August marks our 15-year anniversary in business. We’ve come so far since the early 2000’s and have seen so many changes. Laws that require accessibility, worldwide Internet access, and awareness to name a few changes we’ve seen. But one thing that will never change is our commitment to you – our customers. We will continue to innovate and provide you with high-quality solutions. We view our relationship with our customers as a partnership. We are the link to...

How To Get The Most Out Of Attending The NCRA Convention

If you’re heading to New Orleans for the NCRA Annual Convention for the first time, (or the 21st time!) here are a few tips that may help you get the most out of your trip!   Read the schedule and make a plan. It’s easy to feel overwhelmed by all of the breakout sessions and activities at any conference. From the expo hall to the certification workshops and the keynote session, there are so many options, it can be difficult to fit it all in. Have a plan and try to stick to it. But leave some room for an impromptu networking opportunity, too! Be flexible with you...

A #problemsolved story by Randi Friedman

Welcome to the first post in our summer blog series - #problemsolved with StreamText! It is truly our pleasure to share the following #problemsolved story with you from StreamText customer, Randi C. Friedman, CRC, CRR, RPR. Randi is the owner of The Open Captioners. A veteran of the captioning industry, author, and instructor, Randi shared her #problemsolved story with us so we can share it with YOU! Please email us if you have a story to share about StreamText solving your captioning problems and we'll add it to our summer blog series. (Be sure to share a link to your website so we can include it in our post!) Randi's...

Press Release – StreamCast Application

STREAMCAST APPLICATION IS A POWERFUL TOOL FOR CAPTIONERS MADISON, WISCONSIN, June 18, 2018 — StreamText, text streaming service provider, shares their application, StreamCast, has quickly become a powerful tool for captioners. An innovative tool for captioners, StreamCast, is designed to allow captions to be provided over programs without native captioning integrated. With StreamCast, captioners and CART providers can now include captions on a number of applications. From overlaying a presentation with live captions to providing open captions for Facebook Live, StreamCast makes it easy for your event to be accessible. Recognizing the difficulty of providing captions based on presentation applications, StreamText designed StreamCast as a universal solution. The...

Press Release – StreamText Launches New Website

FOR IMMEDIATE RELEASE Media Contact: Missy Richeal (missy@leverageadvice.com) 616.414.1075     STREAMING TEXT SERVICE PROVIDER ANNOUNCES NEW WEBSITE   MADISON, WISCONSIN, May 22, 2018 — StreamText, the market-leading realtime caption solution, announces the launch of a new website. With a new logo revealed earlier in 2018, StreamText is now announcing their new website. “The goals for the website are to update the overall look with a modern feel and make the site easy to navigate for users, “shares StreamText CEO, Nick Wilkie. The website includes a simplified version of the previous navigation and new imagery and branding to accompany the new look. The website includes pricing, FAQs, live streaming demos, and case studies to help...